Roberto Duran Cigars, LLC DBA Duran Cigars (“Duran Cigars Online”, “We”, “Our”, or “Us”) attaches a great deal of importance to protecting its users’ privacy. Below, We have set out the principles based on which We collect and process personal data (information that identifies you or allows Us to identify you) via the website www.durancigars.com (“Website”).

1. Collection and Use of Personal Data

1.1 Commitment to privacy Duran Cigars Online is committed to the online privacy of all of its users. This policy statement is designed to give a clear explanation of Duran Cigars Online’s data processing practices.

1.2 Data collected automatically When you visit the Website, We may store some or all of the following data: the Internet address from which you access Our website, the date and time, the Internet address of the web site from which you linked to Our website, the name of the file or words you searched, items clicked on a page, and the browser and operating system used (“This Information”). This Information is used to measure the number of visitors to the various sections of Our site and to identify system performance and/or problem areas. We also use This Information to help Us develop the website, analyze patterns of usage, and to make the site more useful. We also collect and process this data using cookies and other automatic data collection tools. You can find information on how cookies work and your options regarding Our use of cookies in Our Cookie Policy. This Information is not used for associating search terms or patterns of site navigation with individual users. We periodically delete Our Web logs. On occasion, We may provide This Information to Affiliates, Business Partners and to third parties for the purposes of research and analysis, to improve Our Website, products, services and other material or when required by law.

1.3. Personal Data We collect and process your unanonymized personal data (“Personal Data”) only for the purposes described in this Privacy Policy and to the extent necessary for these purposes or as required by law. We only store your Personal Data insofar as and for as long as is required for Us to perform Our services or to the extent that We are required to do so by law. Personal Data that you provide directly to Us by ordering products or publications, registering on the Website, sending Us an e-mail, or subscribing to Our e-mail or SMS subscription services will be used to create your profile, respond to your message or provide the information and services you requested. Similarly, if you order a product or publication from Us, We will collect your name, and mailing address to fulfill your order.

1.4. Consent to use the Personal Data When you provide Us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to Our collecting and using of your Personal Data, including all necessary transfer of Personal Data to Affiliates and Business Partners to fulfill your order, as otherwise it is impossible for Us to fulfill the purchase order. Upon receipt of the goods indicating a completion of the transaction, you consent to Our retention of your Personal Data for future use in transactions with Us. We partner with companies that offer products and services We believe may be of interest to Our customers. If you purchase a product from Us, We may exchange your Personal Data with another company whose products and services might interest you. If you do not want to have your name exchanged, contact us at any time. We may use the services of third parties to collect and use information about your visits to and interactions with our website through the use of technologies to personalize advertisements for goods and services. To learn more, or to opt-out of receiving online display advertisements tailored to your interests by our third party partners, visit the Network Advertising Initiative at www.networkadvertising.org/choices

1.5. How do I withdraw my consent? We will always provide you with an opportunity to withdraw your consent. However, please note that if you withdraw your consent to use your Personal Data completely and not only for secondary reasons, We are no longer in the position to fulfill your orders. You may withdraw your consent for Us to contact you, for the continued collection, use or disclosure of your information at any time, by contacting Us at customercare@durancigars.com or mailing Us at:

Roberto Duran, LLC DBA Duran Cigars
7120 SW 47th Street Miami
Miami, FL 33155
United States

2. Payments

If you choose a direct payment gateway (e.g. credit card) to complete your purchase, your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the transaction is complete, your purchase transaction information is deleted. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Our store and its service providers.

3. Third-Party Services

We use various Third-Party Services to carry out certain functions of the website. These functions include: Technology and service providers; Age verification service, verifying you are of legal age to make a purchase on Our Website; Address validation and sales tax calculations on-demand where applicable; Merchant processing services for credit card payments. In general, the third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to Duran Cigars Online. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for your purchase-related transactions. For these providers, We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than agreed in Our Terms & Conditions.